Terms and Conditions
The terms "May Mottram Designs," "Avery and Bear" or "Avery & Bear" "our" "us" and "we" refer to May Mottram Designs as a company, a company registered under the Companies Acts in England and Wales and trading as "May Mottram Designs". The terms "you" and "your" refer to the user, viewer, or customer of our website.
When making a purchase you consent to the following terms of the sale:
After placing your order, it is placed into a print queue and can be sent to be printed within minutes, so we usually cannot cancel your order.
Once an order has dispatched, it is the customer's responsibility to monitor any tracking links and to respond to missed delivery attempts by contacting the courier directly to rearrange delivery. If an order is returned to the sender due to being 'undeliverable', the customer may incur further charges to have the order resent.
If your order is delayed in arrival due to an incorrect address entered on your order, you may need to wait up to an additional 30 days for it to arrive. If a replacement is required, you will be charged a slightly discounted rate for this service, depending on the product.
Refunds and Exchanges:
We sell either digital art or is printed to order and may be customised, meaning we are unable to offer refunds and exchanges in the same way that some other shop can because we can't resell your design to someone else). In cases where we can resell, we will issue a refund on the purchase's return in perfect condition. The customer is responsible for the postage on any returns.
We will happily offer an exchange if you find that there is a fault with the print of your design, please contact us on receipt of your order to give us more details.
We are unable to offer a refund or exchange if there is a mistake on the design if this was made by the customer, depending on the order we may be able to supply a discount for you to reorder. It is your responsibility to ensure that the design is correct before completing your order.
Suppose your item does not arrive due to being lost in the post or arrives damaged in transit. In that case, we will replace your item upon us receiving a photograph of the damage with a reprint of your design at no extra cost to you if we are notified immediately. If an item is not delivered within our delivery estimates, it does not constitute grounds for a refund as our dates are estimates only; a replacement will be shipped if the item does not arrive in a reasonable amount of time.
Refunds will only be granted if a fault with our printer cannot be rectified after a reprint.
In some cases, there may be a slight discrepancy between colours displayed on the screen and the colours printed. This is true for any website creating colour printed items. This discrepancy is a result of the differences between how colour is produced on a computer/device screen and how it is produced on a printer.
By creating a personalised design on this site, you accept sole responsibility and liability for your designs. If a design you create infringes a third party's copyright due to the content you supply, we accept no liability for any legal or financial damages incurred by claims made against you by the copyright holder(s).
Designs created on May Mottram Designs are not under any circumstances to be resold either for profit or to provide a "design service" for clients. They must go directly to May MottramDesigns. Prints and artwork are for personal or limited corporate use; see terms for digital artwork in the next section "Digital Artwork". The use of designs for any purposes other than those listed in these terms and conditions is prohibited without prior and express permission from May Mottram Designs.
Due to the digital nature of some items sold in my shop, I cannot provide refunds. However, if you are ever dissatisfied with any of my work, please contact me before leaving feedback, and I will do my best to correct any issue.
Digital product use.
- Use these products personally or commercially to create printed items, but only for small businesses. You can use our products to create fabric, invitations, brochures, flyers, business cards, etc.
- Use these products personally to create digital files in almost any way you like.
- Use this product to create designs used on clothing and other products items for resale in amounts less than 200.
YOU MAY NOT:
- Share, give away, or distribute the original files, in part or whole, in any way.
- Use these products to create a logo, contact me for help with designing a logo.
- Resell this product "as is"
- Use this product in an electronic format that enables it to be easily copied, extracted, downloaded, distributed, or shared in any way in whole or in part.
- Reproduce the artwork.
- Claim the artwork as your own.
- Use these products commercially to create digital files with our product as the main element without an additional license.
- Use on print on demand websites as your designs; I must be credited.
If you want to use our products for large business, logo, or to create design used on clothing and other similar items in amounts more than 400, please contact me for an additional license.
The content of the pages of this website is for your information and use only. It is subject to change without notice.
By using the website, you are verifying that you are aged eighteen years or older, or have the full permission of an adult to do so.
When making a purchase, you must be the named cardholder on the payment card used for the purchase or have the express permission of the legal cardholder. For pre-paid or gift cards, you are confirming that you are the legal holder of the card and have permission to use it for purchases to the value stated.
Neither we nor any third parties provide any warranty or guarantee of the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than under the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.
Designs created on May Mottram Designs, including, but not limited to, layout previews and proofs, are not under any circumstances to be sold or resold either for profit or to provide a "design service" for clients who are not direct customers of May Mottram Designs. Items are for personal or limited corporate use. The use of designs for any purposes other than those listed in these terms and conditions is prohibited without prior and express permission from May Mottram Designs.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
We reserve the right to revoke your access to our site, service, and business at any time, without notice, for any reason we deem appropriate.